Shipping Policy
Last updated: October 28, 2026
Who This Covers
This policy covers products sold by V&L Enterprise LLC. When you buy one of our products on a marketplace such as Walmart Marketplace or Amazon, the shipping speed, cost and delivery date shown at that marketplace's checkout apply to your order.
Processing Time
Orders ship within 1–2 business days of purchase. Business days are Monday through Friday, excluding holidays. Orders placed after [X:00 PM] Eastern, or on a weekend or holiday, start processing the next business day.
Carriers And Tracking
We ship with USPS, UPS or FedEx, choosing the service for each package by its size, weight and delivery date. Every order ships with tracking, and the tracking number is added to your order on the marketplace as soon as the label is created.
Where We Ship
We ship within the United States only. We [do / do not] ship to PO boxes, APO/FPO/DPO military addresses and US territories. We do not ship outside the United States.
Shipping Costs And Delivery Time
Shipping costs and the estimated delivery date are shown at checkout before you pay. Typical delivery is 3–7 business days after an order ships.
Lost Packages
If your tracking shows delivered but you can't find the package, report it to Customer Service within 48 hours of delivery with your order number. If your tracking hasn't updated for [X] business days, contact us with your order number. We'll open a claim with the carrier and, if the package can't be found, we'll replace it or refund you. You can also use the order help on the marketplace where you bought it.
Damaged Packages
If your order arrives damaged, report it within 48 hours of delivery with your order number and photos of the item and the box. We'll replace it or refund you, at no cost to you.
Questions
Call Customer Service at (765) 598-7402 or email jamesvance@vandlenterprise.com, Monday–Friday, 9 AM–5 PM Eastern. We reply within 1 business day.